Privacy Policy

Privacy Policy

Privacy Policy — Nora Louisa

At Nora Louisa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, place an order, or contact our customer support team, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (securely processed through trusted payment providers)

  • IP address and device information

  • Website usage and browsing activity

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and tracking updates

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Send promotional communications when you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.

3. Sharing Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics and marketing platforms

  • Customer support tools

These providers only receive the information necessary to perform their services and are required to protect your data.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no online transmission can be guaranteed to be completely secure, we take appropriate precautions to safeguard your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

These may include:

  • Essential cookies required for website functionality

  • Analytics cookies used to understand website performance

  • Marketing cookies used to personalize advertisements and promotions

You may manage or disable cookies through your browser settings at any time.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent to marketing communications

  • Request information about how your data is processed

To exercise any of these rights, please contact our customer support team.

8. Third-Party Services

Our website may contain links to third-party websites or services. Nora Louisa is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.

Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Page.

We are committed to addressing privacy concerns promptly and transparently.